Data Deletion
You can request deletion of the participant profile and personal information associated with Creative Rewards App without installing or opening the app. Participant identities are linked to a device-scoped Supabase session; they are not conventional email/password participant accounts.
Request deletion by email
- Email mohamed.elsamman.dev@gmail.com with the subject “Creative Rewards App data deletion”.
- Tell support that you want your participant profile and associated personal data deleted. Do not include a full phone number or identity document in your first email.
- Support may ask for limited additional information to verify the request. A phone number by itself is not proof of identity. Do not send passwords or authentication tokens.
- Support will review the request, explain any information that must be retained, and confirm the result by email.
What may be deleted
A verified participant deletion may remove the participant profile, linked device record, participation entries, related notifications, and the linked anonymous authentication identity, if that server workflow is deployed and approved. Deleting an entry may affect published winner records or campaign totals. Records required for legal compliance, security, disputes, or accounting may be retained as permitted by law. Backups and provider-side retention depend on production settings that have not been verified; no fixed completion or backup-expiry time is promised here.
Administrator accounts are separate email/password accounts. This public request route is for participant data only; admin-account deletion needs a separately verified process.